Terms & Conditions
Legally Binding Terms and Conditions: Please
read these terms and conditions very carefully before using this Raisingkids
Limited ("Raisingkids") World Wide Web Site ("Website").
These terms and conditions incorporate the Raisingkids Privacy
Statement and Raisingkids Online Shopping Terms
& Conditions.
This is a legally binding agreement between you
and Raisingkids establishing the terms and conditions under which you
may have access to, and use of, this Website, including (but not limited
to) all information, advice and downloaded materials contained or referred
to in it or accessed from it ("Content"). Your use of this Website
means that you accept and agree to these terms and conditions.
If you do not wish to be bound by these terms
and conditions, please exit this Website immediately.
Company Details: Raisingkids.co.uk is the business
name for Raisingkids Limited, a company incorporated in England and Wales
with company registration number 4044320 whose registered office is situated
at 117 Rosebery Road, London N10 2LD.
Basis of Use: Upon acceptance of these terms
and conditions you have a non-exclusive personal licence within the United
Kingdom only to access the Content of this Website for your own personal
use, including by reproducing copies of this Web Site on your computer
and printing off hard copies for that purpose. This licence shall include
information and any other any material downloaded from this Website. Raisingkids
has the right to revoke this licence at any time or to remove Content
from the scope of the licence. Raisingkids makes no representation that
the Content of this Website is appropriate or available for use in countries
other than the United Kingdom.
INTELLECTUAL PROPERTY
Raisingkids.co.uk is a registered trademark of Raisingkids Ltd.
Raisingkids or its licensors are the owners of
all intellectual property rights in relation to this Website and its Content
(including, but not limited to, all trade marks and copyright) and, except
to the extent permitted by the licence granted under these terms and conditions,
you may not copy, download, distribute or publish (including by any means
of electronic dissemination) the Content in any way without the prior
written consent of Raisingkids.
In relation to any information or materials which
you submit to Raisingkids using this Website, you grant to Raisingkids
a world-wide royalty-free perpetual licence of the intellectual property
rights in such information or materials for any purpose it deems including,
without limitation, the copying, transmission, distribution and publication
thereof, unless restricted by applicable law.
You acknowledge that the contents of the foregoing
provisions in relation to intellectual property rights shall not limit
any specific provisions set out in the individual terms and conditions
applicable to particular products and services offered on or through this
Website.
Content on our Website is protected by copyright
and similar rights pursuant to the United Kingdom Copyright; Designs and
Patents Act 1988 and international conventions as a collective work and/or
as a compilation and/or as a database. Raisingkids Ltd. owns copyright
and all similar rights in the selection, co-ordination, arrangement and
enhancement of such content.
Excepting as permitted below no part of the Website
may be reproduced, displayed, copied, translated, adapted, downloaded,
broadcast, used or republished in any form including (without limitation)
distribution, or storage in a system for retrieval.
No part of the Website may be reproduced transiently
in any manner by means of a computer system or network without the prior
written consent of Raisingkids (excepting only caching of pages for individual
users' browser software that are copies of the then current pages on our
Website in accordance with the permissions below).
Permission is granted to electronically copy
and to print in hard copy portions of this Website for the sole purpose
of using our Website as a private non-commercial information resource.
By copying and printing and provided that you include any copyright notices
contained and make no alterations or additions to them or any part of
them.
Any other use of materials on the Website, including
reproduction for purposes other than those noted above, modification,
distribution, or republication, without the prior written consent of Raisingkids
is strictly prohibited. No part of the Website may be distributed or copied
for any commercial or public use without the prior written consent of
Raisingkids.
You may be liable for infringement of third party
rights if you copy pictorial images, logos or blocks of text you find
on the Website or the Internet or copy excerpts from articles to distribute
to others. Where expressly stated copyright and moral rights of third
parties whose work may appear on our Website will be subject to the notices
set out in the relevant article or item and all such rights are reserved.
You hereby agree to indemnify Raisingkids in
full for any loss, harm, damages or costs which arises as a result of
the breach of this 'Intellectual Property' clause by you or those under
your direct control.
Privacy Statement
By using this Website you consent to
the collection and use of personal information by Raisingkids under the
terms of this Privacy Policy as described below. Raisingkids complies
with and is registered under the UK Data Protection Act 1998 and all personal
data is processed and safeguarded in accordance with these the UK Data
Protection Act.
Raisingkids collects personal information from
you each time you email us with your details and through login/registration
forms. We monitor site usage and traffic patterns to build user profiles
and help us improve and develop our Website, and improve the products
and services for you and other Raisingkids customers. Raisingkids may
collect information from you which will be used for purposes such as improving
its range of products and services for customers and marketing. This use
of your information will be kept to a minimum.
Raisingkids may place certain information automatically
onto your computer's hard drive and this may happen when you view the
Website. This may result in Raisingkids storing some information on your
computer which will be in the form of a "Cookie" or similar
file. This is in order to help Raisingkids where, for example, Cookies
may allow Raisingkids to modify the Website or advertisements to better
match interests and preferences that you may have. Most Internet browser
software allows you to erase Cookies from your computer hard drive by
blocking all Cookies, or enabling you to receive a warning before a Cookie
is stored. For information about this please refer to your Internet browser
software instructions or help screen.
The details which you have provided to Raisingkids
and information that you may be requested to provide on this Website may
be disclosed by Raisingkids to any third party service providers and agents
acting on Raisingkids' behalf, current and future advertisers on this
Website, any other party that we believe may provide you with information
that may be of interest to you.
In the event that Raisingkids is sold or integrated
with another business your details may be disclosed to our advisers and
any prospective purchasers' advisers and will be passed on to the new
owners of the business.
Raisingkids will use its reasonable endeavours
to ensure that your name will not appear with questions submitted via
the 'Ask An Expert' service. However, Raisingkids is not responsible for
editing the content of any information or questions you submitted via
the 'Ask An Expert' service and you agree that it is your responsibility
to ensure that you do not send any material which is required to be kept
confidential.
Raisingkids uses personal data to keep you up
to date with valuable information such as offers, services, system changes
and also information for our Website services and by supplying your different
contact details (telephone, fax, email, postal address) you agree to being
contacted by any of those methods of communication.
Raisingkids may also send you other information
about products and services which may be of interest to you by letter,
fax, email or telephone. If you do not wish to receive this information
please email raisingkids
Raisingkids reserves the right to amend its prevailing
Privacy Policy at any time and will place any such amendments on its Website.
This Privacy Policy is not intended to, nor does it, create any contractual
or legal rights on Raisingkids in respect of any other party or on behalf
of any party.
If your personal information alters, please help
us to keep your details up to date by informing us of any changes by contacting
us: [By email] or at Raisingkids (Data Maintenance), 117 Rosebery Road,
London N10 2LD.
If you wish to access or correct or delete any
of your personal data held by us, or if you have any questions concerning
our Policy please contact us at letterbox@Raisingkids.co.uk
By accepting these terms and conditions in the
manner set out above you consent to the use (including processing and
storage) and transfer and disclosure of your personal information referred
to in this section for the purposes set out in this section.
It is your responsibility to maintain the secrecy
of your user ID and other log-on passwords allocated to you by Raisingkids.
PRODUCTS AND SERVICES
All products and services contained on or referred to in this Website
(including Content that can be downloaded) are subject to availability
and Raisingkids has the right to change or withdraw any product or service
at any time without notice.
Raisingkids will use its reasonable endeavours
to try and ensure that all information displayed on this Website is accurate
and up to date but errors relating to any information are subject to the
exclusion on liability set out in these terms and conditions and you should
not rely on any information as being accurate or up to date but should
independently verify all information.
Supplying information relating to products and
services through this Website does not constitute an offer to sell, or
an offer to sell at a particular price or quantity, such products or services.
These terms and conditions do not constitute the terms and conditions
under which any products or services are sold by Raisingkids. All products
and services (including without limitation 'Swap Shop', healthcare and
medical advice and information) are provided on this Website for convenience
and information only and are subject to the disclaimer set out in these
terms and conditions.
The medical and health related information on
this Website is not intended as a substitute for professional medical
advice, diagnosis or treatment and is subject to the exclusion on liability
set out in these terms and conditions. In the event of any physical or
mental condition, it is your responsibility to seek the advice of a qualified
doctor or other health professional without delay. In an emergency (in
the UK) call 999.
DISCLAIMER
RAISINGKIDS MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND (EXPRESS,
IMPLIED OR STATUTORY) IN RELATION TO THIS WEBSITE OR ITS CONTENT AND RAISINGKIDS
EXCLUDES (TO THE EXTENT PERMITTED BY APPLICABLE LAW) ALL SUCH WARRANTIES.
THE CONTENT CONTAINED ON THIS WEBSITE (INCLUDING
BUT NOT LIMITED TO HEALTH AND MEDICAL RELATED INFORMATION) IS PROVIDED
FOR GENERAL INFORMATION ONLY. ANY ADVICE OR INFORMATION RECEIVED THROUGH
THIS WEBSITE OR ITS CONTENT SHOULD NOT BE RELIED UPON AS BEING CORRECT
OR ACCURATE AS IT IS YOUR OBLIGATION TO VERIFY INDEPENDENTLY SUCH MATTERS
FROM PRIMARY SOURCES OF INFORMATION AND BY TAKING SPECIFIC PROFESSIONAL
ADVICE - YOU MUST NOT RELY ON THE CONTENT OR ANY ASSOCIATED SERVICE OF
THIS WEBSITE TO DO THIS FOR YOU.
TO THE EXTEXT PERMITTED BY LAW, RAISINGKIDS EXCLUDES
ALL LIABILITY IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY
DUTY OR OTHERWISE FOR ANY COSTS, LOSSES, CLAIMS, DAMAGES, EXPENSES OR
PROCEEEDINGS (INCLUDING SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE,
LOSS OF PROFITS AND WASTED MANAGEMENT TIME) INCURRED OR SUFFERED BY YOU
ARISING DIRECTLY OR INDIRECTLY IN CONNECTION WITH THIS WEBSITE AND ITS
CONTENT INCLUDING ANY LOSS, DAMAGE OR EXPENSE ARISING FROM, BUT NOT LIMITED
TO, ANY DEFECT, ERROR, IMPERFECTION, FAULT, MISTAKE OR INACCURACY WITH
THIS WEB SITE, ITS CONTENT OR ASSOCIATED SERVICES (INCLUDING BUT NOT LIMITED
TO HEALTH AND MEDICAL RELATED INFORMATION AND ADVICE, AND ALL CONTENT
AND SOFTWARE DOWNLOADED FROM THIS WEB SITE), OR DUE TO ANY UNAVAILABILITY
OF PART OR ALL OF THE WEB SITE OR ANY CONTENT OR ASSOCIATED SERVICES.
RAISINGKIDS DOES NOT REPRESENT OR WARRANT (AND
EXCLUDES SUCH REPRESENTATIONS AND WARRANTIES TO THE EXTENT PERMITTED BY
LAW) THAT ANY E-MAILS FROM THIS WEB SITE WILL BE SENT TO YOU OR RECEIVED
BY RAISINGKIDS. NOR DOES RAISINGKIDS WARRANT THE PRIVACY AND/OR SECURITY
OF E-MAILS DURING INTERNET TRANSMISSION.
CHAT ROOMS AND BULLETIN BOARDS
You are solely responsible for communications with and submissions to
chat rooms, bulletin boards and 'Ask An Expert' and your use of such services
on the Website is subject to the Disclaimer in these terms and conditions.
Please click here
for additional chat room guidelines.
PASSWORD AND USERNAMES
Password and Usernames (which shall include without limitation, all passwords,
log-on user ID) are for the exclusive and non-transferable use by you
only and must be treated as confidential and personal to you and in any
event Raisingkids may withdraw your use of Passwords and Usernames. In
the event that you become aware or have any cause to believe that any
Password or Username has become known to any person or organisation other
than yourself, you must immediately notify Raisingkids by email.
Raisingkids may withdraw a Password and Username
and, at its sole discretion, Raisingkids may allocate a new Password and
Username to you where Raisingkids has reason to believe such Password
or Username has been discovered and/or used by any person or organisation
other than yourself provided that, in Raisingkids sole opinion you have
not caused or contributed to such breach of security.
You are responsible for all actions incurred
for use of the Website or Content when access to the Website or Content
is obtained through the use of the your Password or Username whether authorised
or unauthorised.
MIS-USE OF THE SERVICE AND THE WEBSITE
You agree not to use or to permit another to use the Website
- in any way (including without limitation posting
Content) which is defamatory, offensive, abusive, indecent, obscene
or menacing or which breaches any intellectual property rights or obligation
of confidence or which is otherwise illegal or unlawful; or
- to cause annoyance, inconvenience or needless
anxiety to any other person which is in violation of any applicable
law or regulation (in any jurisdiction in the world) having the force
of law; or
- to introduce a virus or other disruptive program;
or
- in breach of these terms and conditions.
Without prejudice to its other rights, Raisingkids
reserves the right to suspend the provision of the Website or Content
and/or to block or remove any e-mails or other postings, Content, or similar,
if Raisingkids has reason to believe that this particular clause has not
been complied with, that you or any other user is likely to not comply
with it or any third party has cause to believe or complain of the same.
INDEMNITY
You shall fully indemnify Raisingkids from and against all liabilities,
demands, losses, costs, damages and actual expenses (including legal fees)
suffered or incurred by or awarded against Raisingkids in consequence
of or arising out of any of your actions that are inconsistent with, or
are in breach of, your obligations under these terms and conditions, including
but not limited to any relevant national or international laws or regulations,
or arising out of the your gross negligence, any claim of defamation,
libel, slander, obscenity, invasion of privacy or any allegation thereof
or infringement or alleged infringement of copyright, trade mark, moral
right or patent or of obligations of confidence or any other claims anywhere
in the world brought by third parties or any failure by you to meet any
third party obligations.
LINKS TO OTHER WEBSITES
You are welcome to link to our Website via our homepage at www.Raisingkids.co.uk.
Raisingkids may provide links to other internet sites but the inclusion
of such links does not imply any endorsement or recommendation of those
websites or their content. It is your responsibility to find out what
terms and conditions and data protection and privacy policy apply to you
when you access those websites.
EMAIL CORRESPONDENCE
Raisingkids shall endeavour to reply to all email enquiries from you via
the Website subject to the exclusion of liability and conditions as set
in these terms and conditions.
LAW AND JURISDICTION
This Website has been created and is hosted in the United Kingdom. These
terms and conditions (and accordingly all visits to this Website) shall
be governed by the laws of England and the courts of England will have
exclusive jurisdiction over any disputes arising in relation to these
terms and conditions.
RULES FOR ALL RAISINGKIDS COMPETITIONS
1. Entrants must provide their name and email details when entering competitions
plus any additional information as included in the competition details.
2. Only one entry will be accepted per person.
3. Competitions are free to enter and are open to Raisingkids Members
over 18 years of age who are UK residents only (overseas players are not
eligible).
4.The deadline for receiving entries will be included in the competition
details. Competitions must be entered via the appropriate page on the
www.raisingkids.co.uk website. Results will be announced on the winners page after the competition closes and the prizes have been sent out.
5. Prizewinners must contact Raisingkids (with their correct postal address
if required) in order to claim their prizes. Prizes must be claimed within
28 days or they will be forfeited.
6. Prizes must be taken as stated and cannot be deferred.
7. There will be no cash alternatives.
8. Raisingkids Ltd. do not accept any responsibility for late or lost
entries. Proof of sending is not proof of receipt.
9. Players must supply full details as required above, and comply with
all rules to be eligible for the prizes. No responsibility is accepted
for ineligible entries or entries made fraudulently.
10. This competition is not open to employees or contractors of Raisingkids
Ltd. or any person directly or indirectly involved in the organisation,
sponsorship or running of the competition, or their direct family members.
11. The Editor's decision is final in every situation including any not
covered above and no correspondence will be entered into.
12. Raisingkids Ltd. reserve the right to cancel any competition at any
stage, if deemed necessary in our opinion, and if circumstances arise
outside of our control.
13. Entrants will be deemed to have accepted Raisingkids' Terms and Conditions
and Raisingkids Competition Rules and to agree to be bound by them when
entering competitions.
14. This agreement is governed by the laws of England and Wales.
15. Raisingkids competitions are games promoted by Raisingkids Ltd.
Raisingkids Online Shopping: Privacy
Policy & Terms & Conditions
Raisingkids Ltd. will always be helpful
and courteous to you, and will make every attempt to ensure you are completely
satisfied. If you have a question or complaint please email service@raisingkids.co.uk
or phone our Customer Services line on 020 8883 8621. Please read the
following terms and conditions carefully, as they will govern any contract
for sale we enter into with you. We suggest that you print and keep a
copy of these terms and conditions.
Raisingkids Online Shopping: General Conditions
These terms and conditions do not affect
your statutory rights. You must be over 18 years of age to place an order
through this website. In placing an order you are making an offer to purchase
subject to these terms and conditions. Once we have despatched an order
confirmation by email to you, we will deem this a binding contract. Each
order will be a separate contract. If we fail to enforce one or more of
these terms and conditions, we do not waive our right to enforce any of
those remaining. The laws of England and Wales shall govern any contract
between us. Any disputes will be resolved exclusively within the courts
of England and Wales.
Raisingkids Online Shopping: Returns, Refunds
& Replacements
You should inspect the goods when they arrive to ensure they are correct
in type and quantity, and have arrived in good condition. You may contact
us at service@raisingkids.co.uk
or phone our Customer Services line on 020 8883 8621 to inform us of any
goods that are faulty, damaged or not required.
Raisingkids Online Shopping: If Goods Are
Not Required
You must inform us by email (service@raisingkids.co.uk)
or phone our Customer Services line on 020 8883 8621 within 7 working
days of receipt if you wish to return goods. We wiil refund your money
within 30 days of notification. We reserve the right to charge you for
all costs of carriage plus 15% of the value of the goods to cover our
administration costs. We will either arrange for the goods to be collected
or request that you return them. If we arrange collection we reserve the
right to charge you for the carriage. If we agree for you to return the
goods, they must be returned to us within a further 7 days. The goods
should be returned in resaleable condition, in their original packaging.
Returns can only be accepted on perishable items if you have received
the goods in faulty condition, and on sealed items (for example, audio
or video recordings or computer software or supplies), if they have not
been unsealed.
Raisingkids Online Shopping: If Goods Have
Been Damaged In Transit
You must inform us within 7 working days of receipt if you wish to claim
a refund or replacement. If you choose to be refunded and a delivery charge
was made for your order, this will also be refunded. If goods returned
are not found to be damaged, the terms for 'If Goods Are Not Required'
(as outlined above) will apply. If goods returned are not found to be
damaged, they will be returned to you and we reserve the right to charge
you for all carriage costs plus 15% of the value of the goods to cover
our administration costs.
Raisingkids Online Shopping: If Goods Are
Faulty Or Not Of Merchantable Quality
You must inform us within 7 working days of receiving the goods if you
wish to claim a refund or replacement. If goods are faulty, we will refund
your money in full within 30 days. The procedure for making a claim under
guarantee outside this period is detailed below.
Raisingkids Online Shopping: Stock Issues
If you do not receive the type or quantity of goods ordered due to an
error or omission on our part, we will arrange for the correct order to
be delivered to you, usually within 7 working days, as stocks permit.
You must notify us within 7 working days of receipt if an order is incorrect
or incomplete. You must also ensure that any goods supplied in error or
in excess of your order are returned in as-new resaleable condition in
their original unmarked packaging. We reserve the right to charge you
for any goods delivered in error where you have not followed these conditions.
Goods are sold subject to availability. If we do not supply the goods
for any reason we will not charge you for these goods and we will refund
any money already paid for the goods. However, we will not be responsible
for compensating you for any other losses which you may suffer if we do
not supply goods. If goods are not in stock we will inform you that they
have been placed on backorder, and either agree a new delivery date or
at your discretion remove the items(s) from your order. In addition, you
will have the right to cancel any backorder that has not yet been supplied,
up until 5pm on the day prior to expected delivery. We will refund any
payment that has already been made for those goods and any delivery charges
applicable, on the day of cancellation. There will usually be no additional
charge for delivery of backorders.
Raisingkids Online Shopping: Delivery
We will generally deliver orders within 7 working days but please allow
up to 28 days for delivery. You should ensure someone is available to
sign for your order.
Raisingkids Online Shopping: Ownership
You will become the owner of goods only once we have received payment
in full for the goods and any delivery charges associated with the order.
We reserve the right of tracing, where goods have not been paid for in
full. You will become responsible for the goods as soon as we have delivered
them to you. If you delay the delivery of goods to you, our responsibility
for them ends at the time of the first attempted delivery.
Raisingkids Online Shopping: Prices & Payment
The price you will pay for the goods is that which prevails at the time
you place your order. We reserve the right to change prices without prior
notice, to reflect alterations in our suppliers’ prices and/or changes
in taxes and duties. If prices on the raisingkids.co.uk website are not
correct due to any errors or omissions on our part, we will inform you
of the correct price and you will have the right to amend or cancel your
order. In the case of a mistake (within the legal definition of the law
of mistake), if the goods have already been delivered, we will give you
an opportunity to return the goods and receive a full refund of the price
and any delivery charges you have paid for the goods. Prices shown are
inclusive of value added tax (VAT) unless otherwise stated. Payment in
UK pounds sterling will be required at the time of ordering.
Raisingkids Online Shopping: Information on
our Website
Our website may contain inaccuracies or typographical errors and we will
not accept any liability for the accuracy of the information it contains.
Information may also be changed or updated without notice. Nothing on
Raisingkids.co.uk shall be construed as a condition, warranty or representation.
If you buy goods that are unsuitable, based on incorrect specifications
published on our website, we will accept their return and give a full
refund of the price and any delivery charges you have paid for the goods.
You must notify us within 7 days after the day you receive the goods and
ensure that they are returned in as-new resaleable condition in their
original unmarked packaging. Returns can only be accepted on perishable
items if you have received the goods in faulty condition, and on sealed
audio or video recordings or computer software if they have not been unsealed.
Raisingkids Online Shopping: Product Guarantees
Where a manufacturer supplies a guarantee specific to the product you
have purchased, you must complete the product registration and contact
the manufacturer directly in the event of product failure. In most other
cases we will replace goods that are faulty due to defects in materials
or workmanship within 1 year of delivery, however replacement will be
entirely at our discretion. This does not affect your statutory rights.
Raisingkids Online Shopping: Privacy
We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection
Act 1998) and according to the Which? Web Trader Code of Practice. We
collect the information you provide us while registering, ordering and
from enquiries, to process and deliver your order, and to communicate
with you. We will never collect sensitive information about you without
your explicit consent. The information we hold will be accurate and up
to date. You can check the information that we hold about you by emailing
us. If you find any inaccuracies we will delete or correct them promptly.
If we intend to transfer your information outside the EEA (European Economic
Area) we will always obtain your consent first. We may contact you from
time to time to inform you of special offers, and new products & services.
In addition we may share your contact details with business partners who
may have offers or information of interest to you. Where you have registered
on our web site by clicking through from an affiliate web site, we may
make your contact details available to that affiliate for marketing purposes.
We may also pass on aggregated spending reports to the affiliate. We keep
a record of your orders to build an understanding of the general habits,
interests and requirements of our customers. If you do not wish your contact
details to be used in this way please email us at service@raisingkids.co.uk.
COPYRIGHT © RAISINGKIDS LIMITED
2001. ALL RIGHTS RESERVED.
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